Industry:
Aged Care and Veteran Support
670+ Residents | 300+ Independent Units
Company Overview
Vasey RSL Care, headquartered in Hawthorn, Victoria, is a specialist provider of residential aged care and independent living with a strong heritage in veteran support. The organisation supports over 2,000+ members of the veteran and war widow community through high-quality care facilities and specialised housing programmes, requiring meticulous facilities management across Victoria.
Story Snapshot
Vasey RSL Care achieved a 40% efficiency increase by replacing standalone systems with FMClarity, going from a reactive to a strategic management approach. By centralising operations into a "single source of truth," they centralised the management of their operations for over 670+ of their residents.
The Challenge
Vasey RSL Care previously struggled with a standalone system that lacked crucial integration capabilities. This isolation led to significant operational bottlenecks, including:
Labor-intensive manual processes that consumed valuable staff time and resources for tasks such as invoice processing and work verification.
Inefficient PPM scheduling and reporting.
A fragmented communication landscape, resulting in a lack of transparency and a "single source of truth" for all stakeholders, impeding job progress tracking.
The Solution
FMClarity was designed to meet Vasey RSL Care's critical need for an integrated facilities management system. Our platform offered a comprehensive suite of features to streamline their operations, including:
Seamless integration with existing software systems for improved workflow management.
Robust functionalities for efficient invoice approval and job verification.
An intuitive and user-friendly design accessible to all staff and contractors.
The implementation was swift, focusing on an intuitive and user-friendly design that allowed staff and contractors to adapt quickly.
The Outcome
The partnership transformed Vasey RSL Care into a unified, data-driven organisation. Key results include:
40% increase in efficiency by streamlining manual processes and PPM scheduling.
Data-driven insights via the analytics module, providing unprecedented visibility into costs and property trends.
Strategic management shift from reactive maintenance to proactive planning and optimised resource allocation.
Improved communication flow through a "traffic light" system and mobile app that improved KPI responsiveness.
Sustainable growth foundation with a forward-thinking platform that evolves alongside the organisation's needs.
See what FMClarity can do for your portfolio
Join leading facility managers who have traded complex spreadsheets for total operational clarity.
